Shipping and Delivery
We are proud to offer International Shipping Services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses around the world will be shipped via our Trusted Courier Network depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS and various other Couriers.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any Custom Fees and Value-Added Tax once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get charged Custom Fees and Value-Added Tax when these products arrive in your country. Items are shipped under DDU/DAP Incoterms
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns Policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tech-collect.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The option of free shipping is everything. Amazing customer service. exactly as described.
as described. Nothing is missing.
happy with the :-)
Awesome ! I really like it. Thank you!
Good shape, glides effortlessly and is very responsive. I fully recommend it to anyone interested.
Low cost is something i was searching for quite a long time. this place really made my dream come true
Super quality and fast delivery! Thanks a lot!!
I received product. Still have to test it but for casual use is great. Quick adapting because arm position is more natural. If you think that it would feel good to use it will, it is exactly good as you think it is. Thank you.
No more worries about where to find online. Thank you!
Arrived ahead of time. Quality is excellent!
Very Nice for Price. Texture is rubber feels good and grip healthy for da Gaming!
Item received on time. -It is really very light, it leaves a doubt about the quality, but for the price the mouse is overall good bill. I really like blue light. -Then it's huge, way too big. It's not nice for the grip, after a few days of use I still have trouble doing it. -The two buttons (next/previous) in the thumb compartment are really embarrassing, I sometimes press it without wanting. -Finally, at the level of operation, the mouse works very well, nothing to report, it does its job. Verdict, I have 4 stars, but I'm more about 4/5. I think I will spend on a smaller model and therefore easier to take in hand in a while.
Arrival in 1 week e a few days after Very good mouse no problem I give 5 stars
just perfect! I like it! Thanks!
Mouse is great, good quality and all the buttons work. It’s exactly what you’d expect from a store but at a cheaper price
It's priceless to find a offered on such favourable terms