Shipping and Delivery
We are proud to offer International Shipping Services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses around the world will be shipped via our Trusted Courier Network depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS and various other Couriers.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any Custom Fees and Value-Added Tax once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get charged Custom Fees and Value-Added Tax when these products arrive in your country. Items are shipped under DDU/DAP Incoterms
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns Policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tech-collect.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
phone accessories came in great condition and as picture, the shipping time was ok arrived as promised
awesome phone accessories. thank you!
It's super phone cases for iphone! I really like it. Thank you!
Perfectly fits and feels strong!
Thanks for phone accessories!
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Best phone cases for iphone! I really think this was the best one!
Looks good so far, the material is great. Exactly as description
Good quality material. Product arrived within estimated time. Thanks!
smartphone case is good. Arrived quite fast.
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As I can judge from my own experience, the best online are sold in this very store. Great!
great service, top quality of smartphone case
It's priceless to find a smartphone case offered on such favourable terms
It took me some time to compare with other similar offers, but now I'm completely sure I made a great deal.
as good as always. will order again soon
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Great Case for IPhone 7 Plus
2 week delivery. Very good quality for the price. Safely packed. Phone screen working perfectly with this case. Very comfortable. Privacy filter works well to. I recommend it everyone
The cover came quickly and very well packed. The quality is excellent. Stylishly looks not a curve, sat down as a native). There is a slightly noticeable backlash of the lid, but it can be noticed when you use the swing volume and lock button, but you need to try to do this) there are small pins that block it, so it will not increase over time. Due to the fact that there is an artificial restriction of the viewing angle of the screen, there are very thin strips, but they are used to them in a couple of minutes and the screen becomes dull a little, the sensor becomes singing sensitive, it will also get used to it. There are no gaps anywhere, the lid tightly closes and keeps well. The material is similar to aluminum, about the paint is not sure, the time will show. It seems a little slippery after a silicone new, but less slippery than the phone itself (I have an iPhone X) told about all the nuances, from myself I will add that the product is very satisfied and I recommend.
Very good I recommend buying
It came in perfect condition and I liked it very much, thank you very much
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phone accessories with a reasonable price. thanks!