Shipping and Delivery
We are proud to offer International Shipping Services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses around the world will be shipped via our Trusted Courier Network depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS and various other Couriers.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any Custom Fees and Value-Added Tax once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get charged Custom Fees and Value-Added Tax when these products arrive in your country. Items are shipped under DDU/DAP Incoterms
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & Returns Policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of tech-collect.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The column is beyond praise!!! I'm wildly delighted with it, the sound is clean, very loud, not Fonit! After I got it charged all night, it has been two weeks since the first charge, and I have not once recharged it, although I use it daily at least an hour!!! Today connecting it once again to the tablet saw that it can look at how much charge on the column, so for 2 weeks of use I did not discharge even half the battery, I do not know how it can be, but I'm very happy with the purchase! I recommend to everyone! Perfect item!!!
I like everything. For the gift thank you
Thank you for great and fast shipping! `ll order again from this store!
just perfect!! it's worth all the money I paid.
Looks perfect and has very nice sound.
arrived in time and there are no defects. Goods meet the expectations.
Delivery of Day 4 to Moscow. Works. The radio is not looking, only hiss, but it does not matter to me. Sound average, but for their money is acceptable.
The column came less than a month before the Irkutsk region, sound and color Music fire! While only connected on Bluetooth, it is necessary to deal with the radio. Pleased with the gift from the store-bracelet :) everyone is happy, thank you very much!
Perfect super quick top
totally worth its price
fabulous product quality
The column is super, the sound is excellent, the delivery is fast, the purchase is satisfied. Thank you to the store, I recommend.
a great one, thx!
i love it.
Complies with the description
Reliable and fast to answer, the first order is lost and the store sent another without any trouble! Recommend, will buy
The goods came in whole, very well packed. Fully corresponds to the description. The store is sociable and the goods sent quickly. No claims to the delivery service. I reached the parcel for 2 weeks. You can buy, I advise. P.S.: seller put gift bracelet
Cool column, the child is pleased, I will order another gift, delivery to the Dnieper by new Mail, 2 weeks, straight home
Fast delivery, HP operation is good Good quality
fast delivery speakers work good!
Received nickel, well protected, very good his delighted
Loved good material and nice price.
Hello product according to the description. I can not say anything about the product itself because not yet try. Packaging too light, in an envelope and accessories like that in the envelope. Delivery rather long, almost 1 month
Quality is good, delivery to Minsk 47 days. Bracelet as a gift :)
For such a low cost, is great. Thanks to the seller!
Thanks to the free shipping option, I saved quite a lot on the purchase and made a good deal
It Gives A Very Nice Sound